We are continuing to follow and monitor official guidance and in line with the Government’s advice on reducing social contact we have made the difficult decision to temporarily suspend National Centre Cumbrae activities until 31 May. This decision has been made to support the health and well-being of our customers and staff members during this time. If you have a booking beyond 1 June and wish to discuss it with our team please email firstname.lastname@example.org. Please see below for specific information for our customer groups.
Our team are contacting all customers who are booked on to courses running between 20 March and 31 May and can offer two options:
A full refund of all monies paid will be processed by BACS payment. Please email email@example.com your name, course name and date and your bank details, (account name, number, sort code, name on account and name of bank)
For group bookings up the end of May, you will be contacted by your main booking contact in the next few days for cancellation. If your booking is for a date beyond 1 June 2020 please contact your main booking contact for guidance and advice. This is an evolving situation and we will continue to update you as it continues.
The fitness suite is now closed. All customers will be notified when the fitness suite is to reopen; with direct debits collected on the next 1st of the month after reopening.
Should any of this guidance change, this will be communicated via this webpage and our social media channels on Facebook & Twitter.
Thank you to all our customers for your patience over this period.